This Privacy Policy explains how we collect, use, share, and protect information when you use this website or contact us about gutter installation services in the Fort Wayne, IN area. Our website connects homeowners with an independent local provider who can handle gutter installation requests. Please read this policy carefully so you understand what happens to the information you share with us.
By using this site or submitting a request, you agree to the practices described below. If you have questions at any point, call us at (260) 746-6893 or use the contact details at the end of this page.
Data We Collect
We collect information that helps us respond to your request and connect you with a local gutter installation provider. The categories of information we may collect include:
- Contact details: Your name, phone number, and email address so we can reach you and pass your request to a provider.
- Request details: Information you share about the work you need — for example, your property type, the scope of the gutter project, your address or service area, and any notes you include about timing or budget.
- Call metadata and recordings: When you call, we may collect metadata such as the phone number you called from, the date and time, and call duration. Calls may be recorded where you have consented and where permitted by law. Recordings help us route your request accurately and review service quality.
- Cookies and analytics data: When you browse the site, we may automatically collect technical information such as your IP address, browser type, device information, pages viewed, and how you arrived at the site. See the Cookies and Analytics section below for more detail.
We only ask for information that helps us serve your request. You are never required to submit a form to browse the site, but we cannot connect you with a provider without your contact and request details.
Why We Collect It
We use the information above for a limited set of purposes:
- Routing your request to a local provider. The main reason we collect your details is to match your gutter installation request with an independent provider who serves the Fort Wayne area.
- Responding to you. We use your contact information to reply to questions, confirm details, and follow up about your request.
- Measuring site performance. We use analytics and call data to understand which pages are useful, where visitors come from, and how well the site works, so we can improve it.
We do not use your information for unrelated purposes without telling you first.
Who Receives It
We share your information only with parties who help fulfill your request or operate the website:
- The independent local provider that handles your gutter installation request. This provider operates independently and has its own privacy practices. Once your information is shared with them, their handling of your data is governed by their own policies.
- Call-tracking and analytics vendors that supply the technology behind our phone numbers, forms, and website measurement. These vendors process data on our behalf.
We do not sell your personal information for advertising in a way that most people would consider a straightforward sale. Where state law defines "sale" or "sharing" more broadly, see Your Rights below for how to opt out. We may also disclose information if required by law, to respond to legal process, or to protect the safety and rights of users and the public.
How Long We Keep It
We keep your information only as long as needed for the purposes described in this policy:
- Contact and request details are retained while we process and follow up on your request, and for a reasonable period afterward for recordkeeping and to handle any follow-up questions.
- Call recordings and metadata are retained for a limited period for quality and routing purposes, then deleted or archived according to our internal schedule.
- Analytics data is generally retained in aggregated or de-identified form and kept according to our analytics vendors' standard retention windows.
When information is no longer needed, we take steps to delete it or remove details that identify you. You can also ask us to delete your information — see Your Rights below.
Cookies and Analytics
Like most websites, we use cookies and similar technologies to make the site work and to understand how it is used. Cookies are small files stored on your device.
- Essential cookies help the site function, such as remembering form entries during your visit.
- Analytics cookies help us count visits and understand which pages are helpful.
- Call-tracking technology may assign a phone number to your session so we can connect a call back to a specific request or ad source.
You can control cookies through your browser settings, including blocking or deleting them. Turning off some cookies may affect how parts of the site work. If your browser sends a Global Privacy Control or "Do Not Track" signal, we honor it where required by applicable law.
Your Rights
Depending on where you live, you may have rights over your personal information, including:
- Access: Request a copy of the personal information we hold about you.
- Correction: Ask us to fix inaccurate or incomplete information.
- Deletion: Ask us to delete personal information we have collected, subject to legal exceptions.
- Opt-out of sale or sharing: Where state privacy laws apply, request that we stop selling or sharing your personal information as those terms are defined by law.
To exercise any of these rights, contact us using the information below. We will not discriminate against you for making a request. We may need to verify your identity before acting on a request to protect your information.
Security
We take reasonable steps to protect the information you submit, using administrative and technical safeguards appropriate to the sensitivity of the data. This includes limiting who can access your details and relying on vendors that maintain their own security measures.
No method of transmission or storage over the internet can be completely protected, so we cannot promise that information will always be secure. Please avoid sending sensitive details you do not want to share, and contact us right away if you believe your information has been compromised.
How to Contact Us About Privacy
If you have questions about this policy, want to exercise your rights, or want to know more about how your information is handled, reach out:
- Phone: (260) 746-6893
- Request form: quote form
We will do our best to respond promptly to privacy questions and requests.
Frequently Asked Questions
Who actually receives my information when I submit a request? Your contact and request details are passed to an independent local gutter installation provider who serves the Fort Wayne area, along with the call-tracking and analytics vendors that help operate the site.
Are my phone calls recorded? Calls may be recorded where you have consented and where permitted by law. Call metadata such as the number, time, and duration may also be collected to help route your request.
Can I ask you to delete my information? Yes. Contact us by phone at (260) 746-6893 or through our form, and we will delete the personal information we have collected, subject to any legal exceptions.
Do you sell my personal information? We do not sell your information in the everyday sense. Where state law defines "sale" or "sharing" more broadly, you can opt out using the contact details above.
How can I control cookies on this site? You can block or delete cookies through your browser settings. Some site features may not work as well if certain cookies are turned off.
Will submitting a form obligate me to anything? No. Submitting a request lets a local provider follow up with you. You are under no obligation to move forward, and there is no cost to request information.